We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, please contact us at jockomo@inlaysticker.com. If your return is accepted, we'll provide instructions for the next step. Items sent back to us without first requesting a return will not be accepted.
You can always contact us at jockomo@inlaysticker.com if you have any questions about returns.
Please inspect your order when it arrives and contact us right away if the item is defective, damaged, or if you received the wrong item. We'll review the issue and help make it right as quickly as possible.
Unfortunately, we can't accept returns on sale items or gift cards.
The fastest way to get the item you want is to return the item you have. Once your return is accepted, you can place a separate order for the new item.
If your return is approved, your refund will be issued to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.
If your U.S. order appears to be lost or hasn't been delivered after the carrier's estimated delivery window, please contact us at jockomo@inlaysticker.com. We'll review the shipment status and help find an appropriate solution, which may include a replacement shipment or a refund where applicable.