Information about payment methods, U.S. shipping rates, delivery, and order processing for this store.
All payments are processed securely through Shopify's checkout.
Available payment methods include major credit cards, Shop Pay, Apple Pay, and PayPal.
These options may vary depending on your device, browser, and location.
This store ships to addresses within the United States only.
Shipping is charged at US$10.00 per shipment. Standard items and semi-custom items are fulfilled from separate locations. If an order contains both standard and semi-custom items, they will be shipped separately, and a US$10.00 shipping charge will apply to each shipment.
Standard items are fulfilled through Amazon FBA. Tracking information will be provided when available. Most standard orders arrive within 3–5 business days after shipment.
Semi-custom items are produced and shipped directly from our factory in Japan. Please allow approximately 5–7 business days for production before dispatch. Once shipped, delivery typically takes 1–2 weeks.
Semi-custom items are sent via Japan Post International Air Packet, a tracked airmail service. A tracking number will be provided once the order has been dispatched. Delivery is generally made to the recipient’s mailbox, although local delivery procedures may vary.
Any applicable import duties are prepaid, so no additional import duty should normally be due upon delivery.
All processing and delivery times are estimates only and are not guaranteed. Delays may occur due to seasonal demand, weather conditions, customs processing, carrier operations, or other factors beyond our control.
International shipping is not available through this store. Customers outside the United States will be able to order through Inlay Stickers Global once it launches.
All orders are carefully packaged for safe delivery.
If your order appears to be lost or hasn't been delivered after the carrier's estimated delivery window, please email us at jockomo@inlaysticker.com so we can look into it.
No. This store accepts orders for delivery to addresses within the United States only. Some semi-custom items are shipped directly from our factory in Japan, but they are still available only for delivery to U.S. addresses.
Customers outside the United States will be able to shop through our international store once it becomes available. Shipping rates, taxes, duties, and delivery terms for international orders will be listed separately there.
Contact us and we will investigate the shipment with the carrier. Once we have reviewed the tracking information and circumstances, we will help determine the appropriate next steps, which may include a replacement or refund where applicable.